What Customers Say about PIERS

See how companies every day are using PIERS information and solutions to grow their business.

Understand Your Customer Kevin Burwell, Director of Foreign Trade Zone Services at the Virginia Port Authority describes how the VPA uses PIERS solutions to help better understand their customers, stay ahead of competition, and look for new opportunities.

See What's Inside the Boxes Randy Fischer, Port of Portland explains how PIERS intelligence helps the Port to identify marketplace trends and get a clear view of the commodities, goods, and shippers using their port. The flexibility of PIERS products allows anyone to easily access prepared reports and to customize reporting as his or her knowledge deepens and needs change.

Lead Generation

Knowing is half the battle "We were amazed at how PIERS Prospects so quickly and easily allowed our sales team to identify and target new business in an area and also give us unknown insights into the activities of our existing clients." Mignon Crawford, Director of Global Trade Solutions, SunTrust Bank, Inc.

Fraud Detection

Attack of the Clones "We compared PIERS vehicle maritime export information, which includes VINs, against our Carfax Vehicle History database to uncover any post-export-date records of U.S. activity with the vehicles, such as new titles, safety and emissions inspections, maintenance, and stolen vehicle records", says Richard Guerin of Carfax, a provider of vehicle history reports... read more

Detecting Dumping For Lindsey Tapper, PIERS TI® is rife with clues that lead her straight to instances of chemicals being dumped on American markets. "The variety of reports PIERS offers is outstanding. I've used other outlets and they typically offer just one report. But PIERS offers variety: I can do a quick country comparison, or get different graphs. I can zoom in on a Bill of Lading, or get a report on all activity for one shipper. And I get almost immediate results," she adds. "The quickness with which I can get a report is really an advantage." Lindsey Tapper of Chattem Chemicals... read more

Market Intelligence

Bright Outlook for Ag Exports The USDA reports are a good place to start building an export strategy. PIERS can fill in the details - including buyers and sellers of specific products - to develop your business model. "This is information exporters can use to get their products to the market in the best condition, in the quickest time, and at the lowest cost possible." USDA Economist April Taylor... read more

Saving Time "I had questions that a client needed answers to and I estimated the research would take a month--amazingly all the information, reports, plus a comprehensive list of the international companies that the client needed to get in touch with were all at my fingertips in under a minute." Dana B. Eidness, Director of International Trade, Vermont Global Trade Partnership

Source Supplies

Details Count in a Tight Market Hunsicker's organization uses PIERS data to monitor U.S. trade in Arkema's product categories. Her primary in-house clients are the marketers in Arkema's diverse business groups. "We use the data to find and qualify new customers as well as to track trends." Susan Hunsicker, Manager of Information Resources for Philadelphia-headquartered Arkema Inc. (formerly Atofina Chemicals, Inc.)... read more

Make Strategic Decisions

A Few Good Sources The Army Corps of Engineers relies on a few good sources for the information that guides its planning, including the U.S. Census, Customs, and PIERS. If not for PIERS, the Corps would be collecting and coding more of this information and spending more time to edit trade data for transportation. "It's a question of allocating our resources for maximum effect. There really isn't an alternative resource comparable to PIERS for coded transportation data." Susan Hassett, Foreign Program Manager at the Corps' Waterborne Commerce Statistics Center. read more

Unlocking New Opportunities Using PIERS VIN Data 'PIERS data opened an entirely new revenue stream for us,' said Scott Stephens, General Manager, Manheim Export. 'By comparing our database with the VIN numbers in PIERS export data, we were able to see which of our customers were shipping overseas and exactly where they were shipping to. This allowed us to consolidate these shipments, and pass on the carriers' bulk rate to our customers.'

Swift Ingenuity Seaboard Marine uses PIERS data to effectively manage our competitive planning. It has strengthened our ability to keep up-to-date on the import/export activities of other companies which empowers us to react not only with informed strategy, but also with swift ingenuity. The data portrays the market shares of other ocean carriers with clarity and precision, proving instrumental to our successful achievement of wide-ranging market research initiatives.